Telephone Reporting Unit ( TRU ) (509) 575-6200
The Telephone Reporting Unit (TRU) was established
in October, 2004 to relieve Patrol Officers from
report writing, thereby allowing them more time
to do pro-active patrol in their assigned districts.
TRU utilizes the non-commissioned personnel who
answer phones and handle walk-in business at the
station. Approximately, 38% of the reports taken
by the Yakima Police Department are TRU reports.
Reports taken as TRU calls would include most
vandalisms, thefts, identity thefts, some misdemeanor
assaults (non-domestic violence related), auto
thefts at the counter (signature required),
runaway juveniles (with the parent/guardian
signature on file), some civil disputes, some
threats and harassment calls, and other information
reports. Determining factors would be whether
the suspect is still present at the scene, how
long before the call did the incident take place,
is there possibly evidence at the scene to be
collected and, whether there is a public safety
issue to consider.
Victims and reporting parties will receive the
same service as if an officer came to the scene.
They would get a case number. Any cases with significant
leads would be assigned to a detective for follow-up.
Insurance companies do not require that reports
be taken by commissioned officers. The up side
is that while you would be waiting for an officer
to become available to come out and take your
report, a TRU report can be taken in a reasonably
short amount of time.
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